AI for hotels
A guest writes at midnight from the other side of the world - the bot answers about rooms, prices and availability in their language, and records the booking inquiry before they move on to a competitor.
Set up in 5 minutes · No credit card
Booking messages, Viber, WhatsApp, Instagram, email - the front desk can't keep up, and a guest left waiting books elsewhere.
Parking? Breakfast? Pets? Check-in? Spa? Your staff keeps repeating the answers instead of looking after the guests in the building.
A guest writes in German or Italian - the reply is late or never comes, and the impression of your hotel forms before arrival.
Everything below already works - no coding and no "implementation team".
Serbian, English, German, Italian and more - the bot recognizes the language automatically and replies naturally.
Rooms, prices, amenities, house rules, surroundings - it learns from your website and documents and answers consistently and accurately.
The bot collects booking inquiries with contact details and schedules them in your calendar - nothing gets lost in messages.
Website, WhatsApp, Viber, Messenger, Instagram - one bot, one knowledge base, every message in one dashboard.
A guest taps the mic in the chat and asks out loud - the agent answers about the property and records a booking request. Answering phone calls is on the way.
For special requests the bot neatly hands the conversation to your staff, with the full history - the guest repeats nothing.
A guest picks accommodation whenever it suits them, and that is often midnight in another time zone. At that hour the reception has one person or nobody. A message left unanswered until morning is usually no longer relevant, because the guest has booked elsewhere in the meantime.
The questions repeat endlessly: parking, breakfast, pets, check-in and check-out, air conditioning, wifi, distance from the beach or the centre. When the agent handles those, the reception deals with the guests standing in front of it, not with the phone and the inbox.
Language is a problem of its own. A guest writing in German or Italian rarely waits for a translation. The agent recognises the language and replies in it, with the same information about your property, so the impression of the hotel is formed before the guest even arrives.
All of it stays in one place. Messages from the site, WhatsApp, Viber, Messenger and Instagram flow into the same view, with the full conversation history, so the incoming shift knows what the guest has already been told.
It is worth saying what the agent is not. It is not an auto-reply saying we will get back to you, but it does not talk from memory either. It answers strictly from what you entered: room descriptions, rates, house rules, site pages. When something is missing it says the reception will confirm - and records the enquiry so it is not lost.
The record of what guests asked is useful outside the season too. If the airport transfer or the late check-out keeps coming up, that is a sign it deserves a place on the site and in the offer. The same goes for languages: the dashboard shows where guests actually write from.
The guest writes in English - the agent replies in English, with your property details.
The reception keeps the decision, the agent takes the load off it.
The agent collects the enquiry with all the guest details and records the date. You handle the confirmation and the payment, through your existing setup.
It answers from the data you entered. When it is not certain about availability, it says the reception confirms, instead of making something up.
Prices and conditions come from your own rate list. Discounts and special arrangements are handled by staff.
From the site or from a document, either way. The agent learns from a PDF rate list just as well as from site pages.
Check-in, check-out, pets, parking, breakfast. Exactly what gets asked the most.
Paste it into the site footer. WhatsApp, Viber, Messenger and Instagram connect from the app.
That is how long it takes to review the first answers and adjust the tone. After that the agent runs on its own.
Your website, price list, listings table or documents - the agent learns in minutes.
Onto your site - or connect WhatsApp, Viber, Instagram, Messenger.
It answers, recommends and books 24/7. You follow every conversation in the dashboard.
Natively Serbian, plus English, German, Italian, Croatian, Bosnian and Slovenian. It automatically replies in the language the guest writes in.
Teach it in 5 minutes: add your website, price list or documents (house rules, room descriptions) - and the bot answers only from that data, without making things up.
The bot collects booking inquiries with all the guest's details and schedules dates in your calendar. The final confirmation is yours - the bot does not charge the guest's card.
The bot covers your website, WhatsApp, Viber, Messenger, Instagram and Telegram. With OTA platforms guests usually switch to WhatsApp - where the bot is waiting for them.
Immediately, in a second or two, at any hour. There is no queue and no working hours.
Yes, at any moment. Staff see the conversation live and can step in, and the agent steps back.
Each property can have its own agent with its own knowledge, while you follow all conversations from the same account.