One platform for chat and voice bots. Web, WhatsApp, Viber, Messenger, Instagram. Your agent learns from your PDFs, website and Google Sheets - answers in your language, 24/7.
One short snippet - works on any website. Whether it's custom HTML, WordPress, WooCommerce, Shopify, Wix, Webflow or Squarespace. No plugin, no conflicts.
Async loading - won't slow your site
Auto-detects visitor language
Customize colors, position, avatar from the dashboard
Mobile-friendly + PWA support
Tested on
WordPressWooCommerceShopifyWixWebflowSquarespacePrestaShopMagentoCustom HTML
Real conversations with the agent - chat messages and a phone call.
Chat demo
A conversation in our chat window
Watch
AI Assistant
Online
Type a message
Demo view. Same window and same product cards our customers get.
Voice demo
Recording of a voice call
Soon
Voice recording - coming soon
We are recording a real call: the agent answers, offers times and books the appointment.
How it works
Your AI agent - ready in 5 minutes
No code. No "implementation team". Three steps and the bot is live.
01
Upload & connect
Drop PDFs, paste your site URL, connect a Google Sheet or Calendar. The agent indexes everything at once.
02
Customize personality
Give it a name, tone (formal/casual), colors. Define what it can do (e.g. take orders, not give discounts).
03
Go live
One line of code on your site, or connect WhatsApp/Messenger with one click (Viber on request). Conversations begin.
ChatBot
A conversation that sells, supports and books
The agent learns from your PDFs, website, Google Sheets and calendar. It responds like a team member - suggests products, books appointments, opens tickets, hands off to a human when needed.
Learns from your documents
PDF, DOCX, Excel, website - everything goes into its knowledge base, searched before every answer.
Google Sheets sync
Product catalog, prices, FAQ - change a row in your Sheet, the bot knows immediately. Google Sheets sync is available from the Store plan.
Human handover
When a question gets tough, the bot hands off to a live agent + auto-creates a ticket with the full context.
Multi-language
Understands Cyrillic, Latin, local slang. Responds naturally - not like a translated tool. Replies in the customer's language from the Pro plan.
Knowledge base
Indexed
cenovnik-2026.pdf
2.1 MB · processed
proizvodi.gsheet
512 rows · live sync
tvojprodavnica.rs
87 pages · processed
pravila-isporuke.docx
48 KB · processed
Google Calendar
live sync · appointments
Total: 4 sources · 4.3 MB
Voice agent - Mila
Live · 00:23
LIVE
0:00
Caller:
Hello, do you have a free slot tomorrow?
0:05
Mila (AI):
Of course. Tomorrow I have 10:30 and 14:00 free. Which suits you better?
0:13
Caller:
14:00 works for me.
0:16
Mila (AI):
Great, you are booked tomorrow at 14:00. I will text you the confirmation.
0:25
Mila is booking in Google Calendar…
0:23 / 1:02
Demo preview. Production audio coming soon.
VoiceBot
Sounds human. Works 24/7.
A voice agent that talks with your visitors, books appointments and answers questions in Serbian - with natural intonation and pauses. Choose from 10 voices; response time depends on the model and internet connection.
Today the voice agent talks through the microphone in the chat on your website. Answering phone calls is on the way.
Fast replies
Response time depends on the model, request and internet connection.
Multilingual STT
Recognizes names, phone numbers, addresses across multiple languages.
Books in Google Calendar
Sees free slots, books the appointment, sends confirmation to the customer.
The whole conversation is written down
Everything spoken is written out in your conversation history.
How the Voice agent works
Soon
A real conversation - not robotic
This is how phone calls will work once they are ready: the agent recognizes speech in real time and answers naturally. The same engine already runs in the chat on your site.
How a call will flow - coming soon
01
Visitor turns on the mic
The visitor taps the mic in your website chat and asks out loud
02
Speech recognition
The agent understands speech - 30+ languages including Serbian
03
AI reasons
The agent understands the request, searches the knowledge base and picks an action
04
Action
Searches your offering, books appointments when booking is enabled and records a contact request when enabled, after the visitor confirms their details
05
Natural voice
The agent speaks the reply with natural intonation
Response time depends on the model and connection
Sounds human
No "Press 1, Press 2"
Inbound calls (coming soon)
Once telephony is live, the agent will answer calls instead of reception. Today the same engine runs through the mic in your website chat.
Outbound calls (coming soon)
Once telephony is live, the agent will also be able to call out for confirmations and reminders. Today those go by email and SMS.
Custom script + tone
You define greeting, tone (formal/casual), banned topics, escalation. The agent stays on-brand.
The whole conversation is written down
Every voice conversation is written out in your conversation history, with measured minutes.
Handover to a human in chat
In text chat the agent hands the conversation to your team with a short summary. Not yet available by voice.
10
voice options
30+
languages
Varies
response time
24/7
always on
Limited
concurrent call capacity
All channels, one inbox
Wherever your customers are
Set up knowledge once - it works everywhere. All conversations land in one dashboard.
Web Widget
One line of code
WhatsApp
Official integration
Viber
On request
Messenger
Facebook page
Instagram
DM automation
SMS
Coming soon
Actions
The bot doesn't just talk - it acts
During a conversation the bot can trigger 15+ actions - from booking to sending an SMS, taking a payment, opening a ticket. Configure everything from the dashboard, no code.
Book appointments
Our calendar and Google Calendar
Send email
Confirmation, quote, document
Send SMS
Reminder, OTP, confirmation
Create orderStore
WooCommerce and Shopify · others on request
Take paymentOn requestStore
Link to your store checkout · NestPay on request
Open ticketSoon
With full conversation context
Hand off to human
Passes the conversation to your team with a short summary
Lead qualificationSoon
Asks budget, timeline, needs
Send quote / pricingSoon
PDF generated from conversation
Check availabilityStore
Stock, free time slots
Outgoing webhookNew
Sends the event to your software, Zapier, Make or n8n
No label means it works today. Coming soon is being built. On request we connect for you. Store: stock, orders and payment from your shop work from the Store plan up.
Appointment booking
Your calendar - filled automatically
The bot sees your free slots, suggests them to the customer, books directly and sends a confirmation - all via chat or call. No double-booking, no "I'll get back to you tomorrow".
Calendar always in sync
Our calendar and Google Calendar - the bot always sees what is free. Outlook on request.
Availability rules
Working hours, breaks, holidays, max per day, buffer between slots - all configurable.
Multi-resource scheduling
Multiple staff, rooms or services - the bot picks the right resource based on what the customer wants.
Automatic confirmations
Email + SMS confirmation right away. Reminder 24h before. "Are you coming?" 2h before.
Reschedule & cancel
Customer says "I need to reschedule" - the bot finds a new slot and updates the calendar.
October 2026
Live sync
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has bookingsselectedtoday
Fri, 16 Oct2 free
09:00
Marko Petrović
checkup · 30 min
10:30
Available
12:00
Break
14:00
Ana Jovanović
just booked by the bot
New
15:30
Available
17:00
Stefan M.
consultation · 45 min
The bot just booked 2 PM via a voice call. SMS confirmation sent.
+381 64 ***
9:41
Your appointment is tomorrow 2 PM with Dr. Mila. Confirm with "YES" or reschedule with "MOVE".
YES
✅ Thanks! See you tomorrow 2 PM. Address: 22 Boulevard, Belgrade.
SMS
SMS - reaches everyone, even without internet
SMS is universal - reaches every phone, gets opened 98% of the time within 3 minutes on average. Ideal for confirmations, reminders, OTP codes and marketing.
Outbound SMS
Appointment confirmations, reminders, OTP codes, marketing campaigns. Send once - the bot personalizes for each recipient.
Inbound SMS botSoon
Customer texts your number - the bot replies automatically. Two-way SMS conversations.
SMS
Messages go out through a provider covering Serbia and the region, using your registered sender name.
Compliance
Sender ID registration, "STOP" opt-out keyword, GDPR. We handle the regulatory side.
Schools and courses - answers about programs, enrollment, payments, available seats.
−40%admin work
Connects to your tools
No workflow change - the bot plugs into what you already use.
Communication
WhatsApp
Chat
Viber
Chat
On request
Messenger
Chat
Instagram
DM
SMS
Messaging
Gmail / SMTP
Email
Calendars & Booking
Google Calendar
Booking
Outlook / Office 365
Booking
On request
eCommerce
WooCommerce
Store
Shopify
Store
PrestaShop
Store
On request
Magento
Store
On request
Notifications & marketing
Mailchimp
Email mkt
On request
Data & Automation
XML feed
Catalog
New
Outgoing webhook
Custom
New
Google Sheets
Catalog
from the Store plan
Airtable
DB
On request
Zapier
Via webhook
Make (Integromat)
Via webhook
n8n
Via webhook
No label means it works today, on any plan that includes it. New was just released. On request means we connect it for you, as a separate job. from the Store plan means the connection works on the Store plan and higher.
Do not see your tool? Ask us.
Pricing
A plan for every business
Fixed monthly price. Cancel monthly. No hidden fees.
Viberon requestViber is billed separately and is not part of the plan. It needs a dedicated Viber Business account that Viber charges for (a monthly fee, currently around 100€ per account, plus messages the bot sends on its own). Replies to users within 24 hours are free. Want Viber? Contact us and we will connect it.
Viberon requestViber is billed separately and is not part of the plan. It needs a dedicated Viber Business account that Viber charges for (a monthly fee, currently around 100€ per account, plus messages the bot sends on its own). Replies to users within 24 hours are free. Want Viber? Contact us and we will connect it.
The bot replies in Serbian
Up to 1,000 site pages in the knowledge base
Store: stock, prices and orders
XML feed - your offer from a link you already have
Google Sheets - your offer from a Google Sheet, refreshed automatically
Replies in the customer's language - English, German, Russian and more
All channels: Web, WhatsApp, Messenger, Instagram
Viberon requestViber is billed separately and is not part of the plan. It needs a dedicated Viber Business account that Viber charges for (a monthly fee, currently around 100€ per account, plus messages the bot sends on its own). Replies to users within 24 hours are free. Want Viber? Contact us and we will connect it.
The bot books appointments + email confirmations
200 SMS per month (confirmations and reminders)
Outgoing webhook - orders go into your own software
Viberon requestViber is billed separately and is not part of the plan. It needs a dedicated Viber Business account that Viber charges for (a monthly fee, currently around 100€ per account, plus messages the bot sends on its own). Replies to users within 24 hours are free. Want Viber? Contact us and we will connect it.
One visitor question the bot answers = one message, no matter how long the reply. Over your monthly quota you top up at €0.05 per message (packs of 50, 100, 200 and 500: €2.50, €5, €10 and €25).
What are knowledge pages?
How many pages from your site (and imported products) the bot keeps in its knowledge: 100 on Starter, 1,000 on Standard and Store, 2,000 on Pro and 5,000 on Business.
Voice minutes
How long voice conversations last. Time counts while the bot speaks or listens. When the quota runs out, voice conversations stop - there is no charge above the quota. You can buy extra minutes in the panel.
SMS - how it's billed
The bot can send an SMS confirmation, a reminder or a verification code. When the quota runs out, sending stops - there is no charge above the quota. Extra messages are bought in the panel.
* Prices exclude VAT. Paying yearly is 12% cheaper.
Frequently asked questions
Do I need a developer to set this up?
No. Upload PDFs, paste your site URL, connect a Google Sheet - all from the dashboard. The web widget is one line of code; WhatsApp/Messenger connect with one click via integrations (Viber on request).
What can the bot learn from?
PDF, DOCX, Excel/CSV, TXT, your full website, web shop (WooCommerce/Shopify), Google Sheets (live sync, from the Store plan), Google Calendar (free slots). Everything enters a knowledge base that understands meaning, not just keywords.
Which languages do you support?
Native Serbian (Cyrillic + Latin, local slang, declensions), plus English, German, Italian, Croatian, Bosnian, Slovenian. On Pro and Business the bot also replies in the customer's language; on lower plans it replies in Serbian. The voice agent speaks naturally - choose from 10 voices.
What happens when the bot doesn't know?
Three options: (1) hand off to a live agent + auto-create a ticket, (2) collect contact info for follow-up, (3) honestly say "I don't know, let me check" instead of making things up.
Is there a phone app?
Yes, for iPhone and Android: ChatBotAPP on the App Store and Google Play. The app alerts you when a customer is waiting for a person and when an order or a booking comes in, and you reply to the customer right from your phone.
Where is data stored? Is it GDPR compliant?
Data on EU servers (Frankfurt). Full GDPR compliance - right to access, export and erase. Conversations can auto-delete after X days per your policy. For specific requirements, including installation on your own server, get in touch.
How fast does the voice agent reply?
The agent replies quickly, with response time depending on the model and internet connection. Audio goes straight from the browser to the voice model without a detour through our server, which is why it is fast.
Can I change or cancel my plan?
Yes, you change the plan yourself in the dashboard. Moving to a cheaper plan applies right away. For a more expensive plan you get an invoice, and the new plan starts once the payment is confirmed. During the trial a change applies right away, with no invoice. There is no contract: tell us you are leaving, we do not issue the next invoice, and the account runs until the end of the paid period. The trial needs no card.
Do you have an API for my app?
Outgoing webhooks work from the Pro plan: as soon as an order, a booking, a callback request or a handover happens, we send it to the address you enter. From there you can pipe it through Zapier, Make or n8n, or receive it directly in your own software. Every message is signed so your system can verify it really came from us.
Your next hire doesn't sleep or ask for a raise.
Drop your PDFs, paste your site URL, pull in a Google Sheet - your bot is ready in 5 minutes.
